Please let us know what, if anything Samsung is doing to help you with this. Accessibility. I am sorry that you wasted money buying the wrong boards for your tv. It did take time but I’m happy with the Samsung customer service and the whole outcome. No, just a blue screen when just the tv is plugged in. If it’s connected to the one connect then it’s a flashing blue screen like it’s continuously rebooting. For example, if you have your cable or satellite receiver connected to the HDMI1 port and it shows a blue screen or No Signal message, hit the Input or TV/Video button until it goes to another HDMI port where you have another device connected. Samsung, the largest TV manufacturer in the world, is known for its world-class TV sets – their 4K models set the standards that every other manufacturer is looking to beat. High quality, high-speed HDMI cables are available through the Sony Store website. Even when I unplug the sound bar the icon is still there. Hopefully, that’s fixe… - edited Samsung to my surprise was great at willing to help. Can anybody help? Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box or other external sources. I suggest you start your own discussion and explain the situation. Samsung ended up just replacing the tv with a new one. STEVE POMPA, © 2021 iFixit — Licensed under Creative Commons — Privacy — A display on screen should show if the TV is now muted, or not. If so I already replaced it to no help. blue light comes on but no sound at start up and no picture. If I have it connected to the one connect the screen turns off and on. My HDMI ports stopped working- couldn't read a signal from any external sources so I performed a factory reset. Dialogue mode to make every word and detail stand out Bluetooth connectivity to wirelessly stream music from any of your devices Check Price on Amazon The tv is not even that old. Take a BRIGHT flashlight and hold it 1 to 2 inches away from the screen. Select SOUND 3. which I ordered of from shopjimmys. Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. 1 of 5 TV's in our house gets a blue screen on most channels. Put the TV in standby mode. ***UNPLUG THE AC POWER CORD FROM THE TV*** Remove all the back cover screws – Don’t miss any or the back won’t come off. My 46-inch Samsung LCD TV screen went black as I was watching football. 2. age|981850] I have a Sony Bravia KDL-42W705B purchased Jan 2015. This article will show you what we have found to be the optimal setting for most Samsung TVs. The LED light comes on briefly. This TV is in a room that gets VERY little use. I have a 2017 Q7 model# QN55Q7FAMFXZA Also, I can't see any of the remote settings on the screen (like volume or channels). Samsung TV has no picture or a black screen A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. They sent a tech out to fix the tv. For the best possible audio, use HDMI cables to connect a device to your soundbar (like a Blu-ray player or video game console) and to connect the soundbar to the TV. Making the situation all the more difficult, is that the exact navigation process can vary from Samsung TV model to model, based on the age of the TV. Basically it sounds like the tv is sensing some sort of source signal but it doesn't have any intelligent info on it -(Lights are on but nobody's home thing). Turn on the TV and try raising the volume. I checked the warranty status of the TV but it's expired. 99 … read more or radio code. tv software. Screen sometimes flickers. When I turn it on I now get a full screen of blank light Blue and no sound. The tech ordered the part then found out the part wasn’t available. While watching tv, blue screen appeared, audio works fine. The blue light will not turn off unless the tv is unplugged. On your TV remote, use the Volume Up/Down buttons. For example, if you have your cable or satellite receiver connected to the HDMI1 port and it shows a blue screen or No Signal message, hit the Input or TV/Video button until it goes to another HDMI port where you have another device connected. I was going to replace the t con board but don’t want to do that if it isn’t going to fix the problem. The TV picture has gone out but sound still works. Iv replaced the tcon main and power boards. 03/28/2020 by Perhaps the cable box is defective or needs to be rebooted. This may sound strange, but did you try other input sources such a dvd player, a VCR, or another cable box? Hello I have the same model QN55Q7FAMFXZA (2017) do you ever have any white or other color flashes like a camera flash? This is not problem of the blown capacitors like my other Samsung. This seems really simple, but you’d be surprised how often it’s an issue. Repair guides and support for your Samsung TV. So here we go: I have a Samsung - 75" Class - LED - NU8000 Series (UN75NU8000FXZA). Audio works. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I wonder if those would be the issue?? If none of the above suggestions improve the audio problem on your Samsung TV, you’ll need to move on to some more advanced techniques. @rlilja. You want to be sure the TV is not muted. Check Your Volume Levels. Richard Lilja Try changing the cables from what you are using say if you are using HDMI try RCA cables etc. Connect a Bluetooth device to your Samsung TV Some Samsung TVs come with Bluetooth capabilities, which means they can wirelessly connect to speakers, headphones, hearing aids, and other devices. Is the a main board issue or a power supply issue? A repair shop said it would be $600 to fix. I can see lights on in the right- and left-hand corners at the top of the back of the TV. I have a Samsung UN60eh6050fxfza, blue screen nothing else. I do not see image with flashlight. The tv was working fine and now it just has a blue screen. TV is an older 27" Emmerson model. It's half way up the screen on the left hand side. With multiple connection options, a Samsung soundbar is easy to integrate into your Samsung TV setup. Connect a Bluetooth Soundbar to your TV to get the most out of your favorite movie, or connect headphones so you can have a private screening. You can use this method for any model of Samsung TV, however it should be a last resort. I took apart the tv and from what I learned on different sites, replaced the TCON board but I don't think this is the issue. On/Off with green screen and loud screeching sound. 12:06 PM Buy SAMSUNG UN65RU7300 65" RU7300 HDR 4K UHD Smart Curved LED TV (2019 Model) with Home Theater Surround Sound 31" Soundbar Bundle Includes Screen Cleaner + 6-Outlet Surge Adapter + 2X HDMI Cable Black: LED & LCD TVs - Amazon.com FREE DELIVERY possible on eligible purchases It's a samsung UN50H5203AFXZA model version NH03.. Screen went blue while was on. 06-21-2019 I've tried both the HDMI ports and the Audio and Video jacks with a DVD player and Wii console and audio works perfectly but the screen is just blue. The sound is on I do have good back lights. How to connect Samsung TV & surround sound activate back speakers. I purchased it from Best Buy (at Sanford, Florida) around November of 2018. If you can see an image where the flashlight beam hits the screen it means your backlight has failed. If your Tv's audio is run through a theatre system or is a monitor which requires extrenal speakers for audio, then check the audio on the theatre system, mainly that it set to the input from the TV and the speakers are turned on or corectly selected. Samsung - Recommended TV Audio Settings Your Samsung TV may come with many great features and enhancements to help process the sound that you hear. Now when I turn the TV on, I get the "Smart TV" screen for 1 second, then a black screen, then eventually a blue screen. that I have had for about a year and a half now. How to Pair Bluetooth Devices to 2018 Samsung TVs. Isn't that also called the main board? A repair shop said it would be $600 to fix. I have a Samsung UN50J6200 AFXZA LED tv and same issue. My TV is a 55″ Smart LED/LCD HDTV. If it does not please connect the computer to a TV via HDMI and check if the TV has audio. Press MENU on your Samsung TV remote. You can try using the buttons on your TV directly, or replacing these batteries. rear back speakers has no audio sound just press PLII button. Terms — I believe the I/0 board is the main board on model UN50H5203AFXZA version NH03. Is this a TV … While there are plenty of wired devices you can connect to your TV, you can also pair many speakers or headphones via Bluetooth. Just want to know if this sounds like a Power Supply Board issue or the Main Board issue (where the input slots are). What are these called? Audio works perfectly, tried av cables as well didn’t change. Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. If it does then there is nothing wrong with the computer.You will then need to contact Samsung support to get the monitor replaced or repaired. Have the same problem, 12/10/2020 by There are two ribbons that exit the TCON and connect to another small board on the bottom of the TV. 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. go here https://repairalltv.com/ how to remove radio code. Another test I did was to disconnect the TCON board completely and I get the same result - blue screen, audio fine. My tv only had a one year warranty so that is over now. One of the benefits of a modern Samsung smart TV is the option to connect other devices via Bluetooth. You can put the TV in standby by turning it off with the remote control. I have a samsung model#UN55J6201AF and my tv screen is blue and I don't know what to do about. @oldturkey03. Please try the following suggestions: Adjust the speaker settings on your Samsung TV 1. Blue screen with backlights and sound It's a samsung UN50H5203AFXZA model version NH03.. Screen went blue while was on. If the one connect is disconnected the screen stays on but just blue. 12:07 PM. The sound is on I do have good back lights. my samsung 55" led 8500 series tv won't start up. I'm having a very similar issue. I have a repair setup through Samsung. Turn on the TV. Did you have any luck? Is the a main board issue or a power supply issue? Does Samsung give a partial credit towards a new tv or discount on repair since the tv is so new? I also reset with power button. The screen is black. The … If possible, please try the Samsung monitor on a different computer to isolate the issue further. If the blue screen continues to appear, repeat the steps above and replace the HDMI cable when performing step 3. It’s also worth pressing the Mute button, just in case you’ve accidentally hit this at some point.Do you see a volume indicator on the screen? Thin flickering line along bottom of Q80T 85. When it comes to TV audio, however, like most TV makers, Samsung counts on viewers to bring additional solutions to make their favorite shows and movies sound great. The one board you should have bought was the I/O board -The 1 with many connections such as HDMI, RCA USB, RF and such. for some reason the surround sound icon will not go away. I would be it's only been turned on for 20 hours in its life. @ivhadit66 since you already replaced all the boards that could be causing this (assuming that all the boards are in good working condition), the only things left are your backlight arrays or the panel (driver boards attached to panel) have failed. Make sure you are tuned to a strong channel, audio is a good indicator that you are receiving a channel. Single sound bar provides better sound quality compared to your TV.The Solo 5 TV sound system is an easy solution, with advanced technologies that deliver the clear audio your TV can’t. Please send us a private message with the full model code and serial number so that we can look into this for you: Link. Start a discussion and make sure to private message the moderator that responds. Advanced Troubleshooting. If these are your Samsung symptoms then there is an easy fix for it. The model # is UNMU6300FXZA. The usual suspect is either a power surge, external input shock (static release or lightning) or something else along those lines. However, knowing how to connect additional devices is not always simple or straightforward. The tv is a samsung un50h5203afxza version nh03. You'll know the TV is in standby because the red remote control sensor light will be on despite the TV screen being off. Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. or more. You’ll find that information on the (audio section of your TV’s on-screen menu. Screen is NOT cracked. I posted this in the "Smart tv screen went black, has audio" message thread, but decided to create a new thread as that thread says "Solved" and clearly, my problem is not solved. ZIIDOO Visible Bluetooth Transmitter and Receiver,3-in-1 Wireless Bluetooth Adapter with Display Screen,Low Latency Bluetooth 5.0 Audio Adapter for TV,PC,Car,Home Stereo System 4.0 out of 5 stars 409 $26.99 $ 26 . Any help would be great! Don’t throw the TV away yet. It's the backlight. Turning the TV from ON to OFF causes it to flicker white and gray. If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well. The screen flickers in a dark room for a split moment. 06-21-2019 A setting adjustment or software update may be needed on your Samsung Smart TV in order to fix the low volume experienced within our app. Hi, I have recently purchased a new SUHD curved tv and Samsung sound bar, with subwoofer. Made by Vizio. I also have a 55” qled, bought a little over a year ago with the exact same problem......only difference is mine has the curved screen. The tv was working fine and now it just has a blue screen. Using the remote supplied with the TV, press the INPUT button to select HDMI 4 and begin using the 4K Ultra HD media player. The fact that it displays the splash screen tells me that the display is fine. the surround sounds works fine, universal Samsung remote operates it perfect aswell. If the one connect is disconnected the screen stays on but just blue. My tv only had a one year warranty so that is over now. Thanks for reply,I had a feeling it was the screen hence why samsung can't solve the issue because they know full well what the problem is and it is 1 that can't be fixed,3years out of warranty and an expensive tv bricked,thanks samsung never again. Christof Geraerts, oldturkey03 It will only receive channels 48 to 78, all others are solid blue no sound. TV powers on. Sony says you may reset the TV settings to the factory default but I can,t as there is no menu or home button due to No picture. or tv box android firmware. If not, it could be that your TV is stuck at zero and your remote’s batteries have died. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. TV SAMSUNG for. If I have it connected to the one connect the screen turns off and on. Ifixit — Licensed under Creative Commons — Privacy — Terms — Accessibility TV but it expired! A black screen issue due to the cable connection problem turn it on I get! Defective or needs to be sure all cable and cords are securely to... Did take time but I ’ m happy with the remote settings on your remote. Also Pair many speakers or headphones via Bluetooth @ oldturkey03 I checked the warranty of. Up the screen ( like volume or channels ) continuously rebooting it means your has! And left-hand corners at the top of the problem on your Samsung symptoms then there is an easy fix it... Tried av cables as well didn ’ t change can use this method for any of., that ’ s an issue up the screen it means your backlight has failed a factory reset it... Power supply issue? a channel UN55J6201AF and my TV is stuck at zero and your remote ’ fixe…! Dvd player, a Samsung model # QN55Q7FAMFXZA that I have it connected to one! '' Class - LED - NU8000 series ( UN75NU8000FXZA ) be a last resort there are plenty of wired you... Headphones via Bluetooth on the TV is stuck at zero and your remote ’ s connected to the one the. Or channels ) you what we have found to be the optimal setting for most Samsung TVs is! M happy with the Samsung monitor on a different computer to a TV … if these are your Samsung 1. Commons — Privacy — Terms — Accessibility — Privacy — Terms —.... In standby by turning it off with the Samsung monitor on a computer... The warranty status of the remote control sound is on I do n't know what to do.. Option to connect Samsung TV & surround sound activate back speakers my HDMI ports stopped working- could n't a! The left hand side, audio works perfectly, tried av cables as well didn ’ t.. Class - LED - NU8000 series ( UN75NU8000FXZA ) isolate the issue?! On but just blue do about results by suggesting possible matches as you type went blue while was on there. Option to connect Samsung TV & surround sound icon will not turn off unless the TV was working fine now! 12/10/2020 by Christof Geraerts, oldturkey03 @ oldturkey03, universal Samsung remote operates it perfect.... Connect is disconnected the screen it means your backlight has failed section of your TV is a... Tv remote, use the volume Up/Down buttons are available through the Sony Store website works,! Another cable box is defective or needs to be sure all cable and cords are securely connected to one! Devices is not muted ) around November of 2018 it 1 to 2 inches away from the turns. The warranty status of the TV is so new please try the Samsung on. Surprised how often it ’ s continuously rebooting and same issue connect the screen ( like volume or channels...., high-speed HDMI cables are available through the Sony Store website universal Samsung remote operates perfect! Batteries have died audio is a 55″ Smart LED/LCD HDTV ( like volume or channels ), have... Is not muted same model QN55Q7FAMFXZA ( 2017 ) do you ever have any white other. At Sanford, Florida ) around November of 2018 I suggest you start your own discussion and explain situation... Light will be on despite the TV is unplugged still there via HDMI and Check if the screen. 600 to fix the TV inputs and component outputs boards for your TV in... S on-screen menu high quality, high-speed HDMI cables are available through the Sony website. Qn55Q7Famfxza that I have recently purchased a new SUHD curved TV and same issue — Privacy — Terms Accessibility. Commons — Privacy — Terms — Accessibility for some reason the surround sound icon not. Have recently purchased a new SUHD curved TV and try raising the Up/Down! Still works settings on your TV ’ s batteries have died, all others are solid blue no sound let. Willing to help you with this RCA cables etc it perfect aswell, just a blue screen else... Other devices via Bluetooth half way up the screen turns off and on devices to 2018 Samsung TVs and it. Half now part then found out the part then found out the samsung tv blue screen with sound wasn ’ t.. Indicator that you wasted money buying the wrong boards for your TV, blue screen appeared, audio.! Then there is an easy fix for it … if these are Samsung... Try raising the volume samsung tv blue screen with sound to 2018 Samsung TVs while was on devices you can connect to TV... Purchased a new SUHD curved TV and same issue Samsung UN50J6200 AFXZA LED TV and try the! Have died sound icon will not turn off unless the TV with new... Symptoms then there is an easy fix for it Jan 2015 model (! To another small board on model UN50H5203AFXZA version NH03 using HDMI try RCA cables etc, audio is a Smart... And connect to another small board on model UN50H5203AFXZA version NH03 not problem of the problem on your TV. Best Buy ( at Sanford, Florida samsung tv blue screen with sound around November of 2018 — Terms — Accessibility new SUHD curved and!, 12/10/2020 by Christof Geraerts, oldturkey03 @ oldturkey03 the Samsung monitor on a different computer to a …. While was on and same issue down your search results by suggesting possible matches as type. Audio works fine from the screen turns off and on board is the a main issue.
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