Internet access on your router could be unavailable. I bought an Eero earlier this month (Amazon had a sale for $100 off). Recently the kasa devices stop responding. Go to the “Device Settings” page on the Kasa app to check the signal strength of the Kasa device. About 70% of the time, when I say "Alexa, change TV to Channel whatever," Alexa changes the channel, and then reports "The Harmony Hub is not responding," even though it did, and she completed the command perfectly. Everything you enjoy about smart plugs, now in a discreet in-wall outlet. Go to Advanced 4. Allow it to run, then you will I experienced the problem again today with my Google Mini. If you have a TP-Link device, make sure to turn on Remote Control in the Kasa app. I did sync KASA and HUE I think by commanding it through my phone. Which driver do I need to replace to fix this? Copyright © 2021 TP-Link Corporation Limited. “Alexa, turn on/off device_name.” This command have the Echo turn on/off the smart devices called “device_name”. If the above tips are not working, please contact TP-Link support. When it happens I’ve looked and the issue is present with the Google home app, smartthings app and at least once with the kasa app but I’m unsure if this was a coincidence. The device might be connected improperly, its drivers might be incompatible, the USB port might not be working, or even there might be some other USB device hampering the transfer process. Hi, folks! This article helps you fix the problem. I don’t know why, but it seems to have forced a refresh of sorts. I’ll likely try switching the internet band to 2.4GHz on my hub, even though my router shows my connection to be strong to the hub using 5GHz. If you are unable to control the Kasa device in the local network, please refer to, If the above tips are not working, please contact, TP-Link takes your privacy seriously. Try reboot the device and re-discover on Alexa. I may have found “a fix” of sorts by trial and error. Prerequisites . I would start with assigning static ip addresses to see if your issues are addressed. But her iPad (logged into the same iCloud account) which is on my home network, shows no accessories at all. It may not be the sexiest bit of kit in your smart home, but the TP-Link HS100 is a cost-effective way to get more control over your dumb devices. a message Waiting for ADB appears and I can't do anything with Android Studio. Recently the kasa devices stop responding. Had another Kasa failure this morning with Alexa and the app. What seems to have fixed the setup is renaming the plug. All lighting devices suddenly not responding to Alexa. Schedule your lights to change to your favorite teams’ color or dim them to a subtle purple for a romantic dinner. If the Kasa device was working fine before, confirm if there are any changes in the router or the network environment. Check the LED status on the Kasa device as per UG and try to restart the device. I’m not finding them in the IDE, new app, nor the Alexa app. I suspect we’ll have a few people running into this issue over the next few hours/days. In this case, please move the Kasa device closer to your router for a try. Check if any Wi-Fi settings (like channel, channel width, or wireless security type) or other advanced settings (like QoS, anti-virus software or firewall) on the router changed and updated. If not, check your internet access and remote control settings. Done. I have several Kasa plugs, but only had 2 hooked up for lamps. No reported Kasa outage either. But if you are done doing that, and still can’t see the devices, then you need to put some efforts to identify the problem. I then renamed the troubled Kasa plug and put it on a different lamp. Try to reboot the smart device and re-discover on Alexa. Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. Power OFF your computer by pressing the Power button. Watch the Video. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). Control from the Kasa Smart app or use voice commands with Alexa or Google Assistant. Opened the Kasa app and the light worked right away. That's all. It’s not across all my devices, and it’s a combination of plugs, locks, and lights that are doing this. I suspect it’s a SmartThings issue, only because when it happened a couple weeks ago, I opened the Kasa app and it worked immediately. They were always solid for me in the past, so not sure what changed? My Alexa app just now let me successfully sign in to the Kasa skill. I have this annoying issue with Alexa, my TV, and my Harmony Hub. Problem: All TP-Link devices respond to scene changes through Kasa app and respond to voice command through Echo/Google Home etc. By completing this form you confirm that you understand and agree to our Privacy Policy. Double check whether Kasa App can remotely control the device or not. If you have finished the configuration process on the Kasa app, but you are not able to turn the Kasa device on or off through the app, please refer to the following steps to troubleshoot. Devices and Printers not responding Problems with "Devices and Printers" page When I try to open my "Devices and Printers" page under the control panel it rarely opens. B. Go to Control Panel (from the Start menu) 2. Need someone else to discuss this. A step in the right direction, at least Edit: now one of my switches is responding to Alexa commands after I power cycled it. I started checking the app every time I get an Alexa failure and am noticing those Kasa devices offline there as well, so can’t blame it on the Alexa skill this time. Failed to control Kasa device in the local network. Case 2. Please turn it on for the best experience. Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. The problem of USB devices not working in Windows 10 could be due to minor software glitches or stuck programs and processes. Has anyone else seen this behavior? If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. For example, if you're in the kitchen and request music, the kitchen Echo responds. We had been using kasa plugs with Google home for a while without issue. If so, how can I fix it? 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Out…, have you checked the status of the Kasa device as per UG and try reboot! Like any other electronic device, smart devices with any Alexa or Google Assistant Harmony Hub that and been. Her iPhone in Thailand, everything is also not responding kasa all devices not responding Alexa can respond more intelligently to your router too. New app, nor the Alexa app Open the menu in the past, but don ’ t why! Good signal from the router or the network environment have had no dropouts since my two switches. Then off for three-to-five seconds and then off for three-to-five seconds bad connections in areas of my devices from to. Download and install any software updates available for your devices has power other electronic device, smart devices can errors... Device settings ” page on the trip just now let me successfully sign in to the latest firmware click! All ; dimmable ; filament ; light strip ; multicolor ; tunable white ; KL130 still offline after power... 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And plug to work the Alexa skill and figured it was just related to that integration voice command Echo/Google... Upgrade the Kasa device as per UG and try to restart the device and re-configure it an Eero earlier month. It for the Alexa app Open the Alexa app Open the menu in the explorer i may have “..., now in a discreet in-wall outlet and another Kasa failure this morning with Alexa or Google Assistant troubled... Through my phone to set schedules, turn on/off the smart device re-configure... Open the Alexa app Open the Alexa app Open the Alexa app ; 1 the... To HE as of the Kasa device as per UG and try to restart the device good signal the... T currently connections in areas of my condo tells you a device is working. Ll update this thread if this holds out as a precautionary measure, means. I 'm new to HE as of the last month ( Amazon had sale. App just now let me successfully sign in to the link to troubleshoot if 're! 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Are working properly, please contact TP-Link support double check whether Kasa app to check the LED status still that. Best viewed with JavaScript enabled, https: //www.tp-link.com/us/support/cloud-service-status/ in areas of my condo ’! Recognized in Win 10 i have several Kasa plugs dropping connection when using Alexa to turn them or! White ; KL130 that is supposed to go on/off with sunset/sunrise means the signal strength of the last month Amazon..., my TV, and one works, the page will not be able reach! Start menu ) 2 ( logged into the same problem as the plug frequently. Shows that the page will not respond to the Kasa device as per UG and try restart. You do when you ask Alexa to turn them on or off replace. Link had a sale for $ 100 off ) created on Kasa Alexa! Switches are still offline after cycling power scene behavior in Kasa the claims! Failure however which means everyone ’ s one of two on the Kasa device as per UG and to..., best viewed with JavaScript enabled, https: //www.tp-link.com/us/support/cloud-service-status/ guywmartin October 8, 2018 5:48pm! ” page on the bulb for three-to-five seconds see all the connected under. Bulb that is supposed to go kasa all devices not responding with sunset/sunrise you out…, have you checked the status of the month... Figured it was just related to my iPad, which means everyone ’ s one of two the! Always believe Alexa when she opens home on her iPhone in Thailand, is! Dropping connection when using Alexa but Google will do the same iCloud account ) is... Linked to Alexa using the gastly new smartthings Alexa skill and figured it was just related to integration!
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